The HEAT Learner Journey includes:
Context & Risk Assessment: how to construct and interpret a risk assessment, security strategies, mitigation measures
Personal Profile & Mitigation: understanding the impact of our personal characteristics, behaviours and capabilities in enhancing or constraining our safety
Travel Planning & Road Traffic Accidents: Preparing to be safe, pre-departure planning, road traffic accidents, safety in modes of transport and accommodation
Managing Checkpoints: how are checkpoints dangerous? Checkpoint security, safely navigating checkpoints
Carjacking: when & where carjackings occur, common tactics used, what to do in the event of a carjacking
Digital Security: safe use of internet and devices, commons scams and hacks
Remote Communication: introduction to remote communications and their use (VHF, HF, Satellite Phones, R/BGAN)
Health & Emergency Care: approach, assessment, ‘big sick vs little sick’, resuscitation, wounds – bleeds, lacerations, bandaging (including tourniquet), blast injuries (including amputation and sucking chest wound), musculoskeletal injuries, burns, heat and cold exposure, bites and stings
Self Awareness: understanding and developing self awareness for safety, self awareness in the remote and difficult contexts
Psychological First Aid: training for immediate mental health and acute stress management in post-incident situations
Interpersonal Skills: human interaction and violence, how culture and perception affects safety, defusing aggression, negotiation
Weapons, Cover and Complex Attacks: when gunfire, explosives and active shooter attacks occur, different weapons use, minimising vulnerability, cover and concealment, responding in active shooter or terrorist attacks
Self Care: safely managing stress, boredom to burnout, fostering and maintaining resilience
Theft & Robbery: where and when theft and robbery occurs, how to reduce risks and how to respond appropriately
Natural Hazards: preparing to respond in the event of fire, earthquakes, flooding, air pollution and severe weather (monsoons, hurricanes)
Civil Unrest: when and where civil unrest occurs, types of civil unrest and violence associated, avoiding and responding to civil unrest
Arrest, Detention & Kidnap: what to do in initial custody-taking, during detention, the role of an embassy, where kidnapping occurs and the progression of a kidnap, interrogation and commonly used techniques and response
 
Online HEAT was created by a women-led, Learning and Development Team with over 30 years experience in hostile or high-risk contexts including: Libya, Pakistan, Afghanistan, Sudan, and Ukraine. The online version is packed with learner engagement including realistic, real-world scenarios, actionable tips and hand-picked resources. Completion of the course enables organisations to evidence duty of care for those deploying to high, or very-high risk environments.
 
All Safer Edge courses provide a learner journey framework which guides learners through the modules and sessions, inclusive and diverse pictures and languages, a trauma-sensitive approach, knowledge checks for learning, options to repeat segments, a learner manual and a Continuing Professional Development (CPD) certificate at the conclusion.