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Remote Management - beyond remote working

Now that most organisations are working remotely the term ‘remote management’ is being increasingly used. But what is remote management and how can organisations successfully implement it? In this two-part series we’ll examine 5 key components that lead to effective remote management and 5 key tools they need to make it work in practice.

What is remote management? Remote management is a style of management which occurs when the managers of a project or programme are not in the same location as the people they manage. This creates a variety of challenges that need to be considered and addressed. Humanitarian and development NGOs are well versed in remote management as it’s been necessary in operating environments where access is limited due to insecurity. However, removing managers from a location or situation does and giving them the ability to continue to engage with staff remaining in location does not always result in effective remote management. This is because:

Remote management requires a strategy


Many managers working from home now will say they’re managing remotely. But managingpeopleremotely is very different from having a strategy to manageprogrammesremotely . The main difference being the overall, long-term effectiveness of the programme. Remote management through a strategy exponentially increases the programme’s effectiveness.


Triggers and Scope


Having specific triggers based on risks in specific locations is critical as is identifying the scope of remote management – the specific parts of the programme and the length of time that they can be remote managed successfully.